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IMH Featured In ‘Building Better Healthcare’ For Project Set To Change Patient Care


We are delighted to have been featured in an article on Building Better Healthcare, as a result of our most recent project to transform healthcare Swindon.

Earlier this week, the leading web and print resource for healthcare professionals covered our new plans to create a network of five practices in the Wiltshire town and improve the lives of more than 53,000 patients.

Together, the practices will work collectively to provide exceptional standards of care to patients throughout the town. One of the practices will become a designated central hub, where call handling, clinical administration and triage will take place.

We believe that this new project will help to improve standards and transform patients’ lives, making it easier to access appointments and with greater flexibility than ever before. We also want to provide patients with a greater choice of services from convenient locations, rather than having to be referred to centres that may be difficult to get to or unfamiliar.

In our years of working in primary care, we’ve determined that flexibility is the key to not only strengthening care standards, but also for helping health professionals improve their work/life balance. When greater flexibility and choice is provided, everyone wins.

Taking inspiration from the NHS’ General Practice Forward View – which advocates the streamlining and improvement of administration services – we’re keen to find ways to make the most of the existing healthcare system while also looking for ways to improve efficiency.

Our chief medical officer, Dr David Jones, said: “In Swindon we have the opportunity to transform the way we deliver care to our patients by working together as a group of practices.

“We are confident that the new central hub will have important and tangible benefits for the local community; for example, standardised and improved patient outcomes and allowing more time to care for our patients.

“We are passionate about delivering safe, sustainable and effective primary care for the people of Swindon and look forward to implementing this exciting new project.”